what we do

Business owners are the cornerstones of their communities. That’s why 1848 Ventures uses human-centered design to help real people and their businesses succeed.

How it works
At 1848 Ventures, we aim to deliver digital solutions that bring big-company capabilities to businesses at scale. It all starts with customer discovery, in which we explore the business owner’s pain points and the most critical aspects of their work. We take time to understand the way they operate and the challenges they face. We then leverage a broad range of design partnerships (including one with IDEO, a global thought-leader in design thinking) to accelerate concept generation. All along the way, we uncover the things that a business owner may see as out of reach and find a way to put it in their hands.

We take customer observations and turn them into insights and innovative new solutions to address the uncertainties business owners face—things like cash flow, employee retention, operational efficiencies, turning data into insights, and more.